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Customer Support
- Manage high call volumes: Efficiently handle a large number of incoming calls.
- Email support & follow-up: Provide prompt and professional responses to customer inquiries.
- Pre & post-sales support: Guide customers through the entire sales process.
- Full help desk service: Provide comprehensive technical and customer support.
- Message handling: Manage customer communications across various channels.
- Order processing: Accurately and efficiently process customer orders.
- Virtual receptionist: Answer calls, manage schedules, and greet visitors.
- Outbound calls/sales: Make outbound calls to nurture leads and generate sales.
- Upselling & cross-selling: Identify opportunities to increase revenue.
- Market & competitor research: Gather valuable insights into market trends and competitor strategies.
Data Entry & Management
- CRM data entry: Maintain accurate and up-to-date customer information.
- eCommerce data entry: Process product information and manage inventory data.
- Data migration: Transfer data between systems efficiently and accurately.
- List compilation: Build targeted email lists for marketing campaigns.
- Data cleansing: Improve data quality by identifying and correcting errors.
- Contact research: Identify and verify contact information for leads and customers.
- Document processing: Manage, organize, and prepare documents.
- Spreadsheet management: Create and manage spreadsheets and reports.
- Website data entry: Update website information.
- Data analysis (basic): Analyze simple datasets to identify trends.
Administrative Support
- Meeting scheduling & minute-taking: Schedule meetings and prepare accurate meeting minutes.
- Expense monitoring: Track and manage expenses efficiently.
- Employee support: Address employee inquiries and resolve issues.
- Stakeholder communication: Maintain communication with external stakeholders.
- Record management: Organize and maintain essential business records.
- Correspondence: Respond to emails and phone calls professionally.
- Travel arrangement: Book travel and accommodations for employees.
- Inventory management: Maintain accurate inventory records.
- Issue resolution: Address administrative problems and offer solutions.
- Report preparation: Prepare clear and concise business reports and memos.
- Calendar management: Organize and manage schedules for executives and teams.
- Invoice processing: Manage and process invoices.
- Appointment scheduling: Book appointments for clients and staff.
Marketing Support
- Proofreading & editing: Ensure all marketing materials are error-free.
- Social media management: Create and schedule engaging social media content.
- Content creation: Develop engaging blog posts, articles, and social media copy.
- Email marketing: Create and manage email campaigns using platforms like Mailchimp.
- SEO optimization: Optimize content for search engines to increase visibility.
- Website content updates: Update website content and maintain its accuracy.
- Graphic design (using Canva): Create visually appealing marketing materials.
- Lead generation: Assist in identifying and qualifying potential customers.
- Market research: Conduct research to inform marketing strategy.
Personal Assistant
- Personal calendar management: Manage personal appointments and schedules.
- Travel arrangements: Book flights, hotels, and other travel accommodations.
- Personal errands: Run errands, such as picking up dry cleaning or groceries.
- Gift procurement and organization: Handle gift buying and wrapping.
- Correspondence: Manage personal emails and communications.
- Event planning: Assist in the planning and organization of personal events.
Recruitment and Placement Services
Finding and securing the right talent is crucial for the success of any organization. At Yateman International, we offer comprehensive recruitment solutions that streamline your hiring process and connect you with top-tier candidates.
- Thorough Screening and Evaluation: We meticulously assess each candidate to ensure they meet your specific needs and align with your company’s culture, providing you with only the best options for your team.
- 876 Recruiter Platform: Our innovative platform simplifies your hiring process. With a monthly subscription, you have easy access to a pool of qualified candidates. You can choose to:
Downloadable Resumes: Directly access resumes from our platform to find the right candidates with ease.
Flexible Hiring Options: Hire agents directly as staff, providing the flexibility you need to adapt to your business’s growing demands.
Flat Fee Structure: Enjoy a seamless hiring process with our straightforward flat fee, ensuring you secure top talent without hidden costs.
Pre-vetted Resumes: Opt to receive 3 pre-vetted resumes that match your requirements, offering a curated selection to enhance your decision-making process.