About Us

Your Success is Our Mission.

Your Success is Our Mission

Welcome to Yateman International, your dedicated partner in virtual assistant services. Since our establishment in 2013, we have dedicated ourselves to empowering businesses and individuals by connecting skilled talent from Jamaica with opportunities in the global marketplace.

Our Mission

At Yateman International, we believe that meaningful employment has the power to transform lives. Our mission is to provide professional, affordable, and trustworthy virtual assistant services to entrepreneurs and small businesses in the U.S. and beyond. By facilitating access to skilled Jamaicans, we strive to uplift communities and create sustainable livelihoods for individuals.

Our Journey

Founded by Marcia Yateman, who brings over a decade of experience in the corporate world, Yateman International transitioned from a one-person operation to a thriving agency. In 2023, we proudly registered as a Delaware agency, enabling us to better meet the needs of our clients while expanding our services on a global scale.

What We Do

In today’s fast-paced, tech-driven environment, adaptable and skilled support is more crucial than ever. We specialize in matching clients with virtual assistants who possess both advanced technical skills and essential interpersonal qualities. Our wide range of services includes:

  • Administrative Support: Streamlining your operations with efficient management.
  • Social Media and Marketing Management: Enhancing your brand presence through innovative strategies.
  • Customer Care: Delivering exceptional service to your customers for improved satisfaction.
  • Executive Assistance: Providing comprehensive support to help leaders focus on strategic growth.
  • Process Improvement and SOP Development: Optimizing workflows for scalable efficiency.

Our Approach

We pride ourselves on a win-win model, ensuring that both our clients and virtual assistants thrive. Our key commitments include:

  • Tailored Solutions: Customizing our services to fit the unique needs of your business.
  • Expert Talent: Rigorous vetting processes ensure that our virtual assistants have the skills and expertise required to excel.
  • Commitment to Excellence: We back our services with a 30-day free replacement guarantee to ensure your satisfaction.

Join Us in Our Mission

Partner with Yateman International to leverage global talent and drive your business forward. Together, we can create lasting change and foster growth, not just for your business but for our dedicated team of virtual assistants.

Contact us today to explore how our virtual assistant services can meet your needs and support your success. Let’s work together to build a brighter future for your business and empower talented individuals in Jamaica.

Virtual Assistant Services

How We Provide Quality Services?

Meet Our Founders

MARCIA YATEMAN

FOUNDER/CEO

RESERVED FOR YOU

CO-FOUNDER

Need Help?

FAQs

Find answers to common questions about our services, quality assurance, customization options, onboarding process, and communication methods.

Our virtual assistants offer a wide range of services including administrative support, customer service, social media management, marketing support, and industry-specific specialized services.

We maintain high standards through rigorous recruitment, comprehensive training, and continuous performance monitoring to ensure our virtual assistants deliver top-notch services.

Absolutely. We tailor our services to meet the unique requirements of each client, ensuring you get the support that perfectly aligns with your business goals.
Our process includes an initial consultation to understand your needs, customization of services, assignment of the most suitable virtual assistant, smooth onboarding, and ongoing support to ensure satisfaction.
We use reliable communication and project management tools to ensure seamless interaction and efficient workflow between our virtual assistants and clients.