Frequently Asked Questions

What is Yateman International?

Yateman International is a Caribbean‑based virtual assistant and recruitment platform that connects skilled regional professionals with global businesses. They aim to create remote job opportunities in the Caribbean while meeting the administrative and support needs of businesses worldwide

Which services do they offer?

They provide a full range of virtual assistant services: administrative support, customer service, social media & CRM management, data entry, transcription, reporting, email and calendar management, and more. They also offer recruitment packages and candidate coaching for employers and job seekers.

Why hire from the Caribbean through Yateman?

  • Highly skilled talent at competitive rates.

  • English proficiency and aligned time zones with US/Canada/UK/Caribbean Islands.

  • Cultural compatibility and professionalism.

  • Supports regional economic growth

Which countries/regions do they cover?

They operate across 20+ Caribbean nations, with headquarters in Lewes, Delaware, and a regional office in St. Catherine Jamaica.

Are all Virtual Assistants vetted?

Yes. Every VA goes through a multi-step screening process, which includes skill assessments, background checks, interviews, and client-readiness evaluations.

What happens if the assistant isn’t a good fit?

Yateman offers a rematch guarantee. If you're not satisfied with your assistant, the team will reassign a more suitable candidate promptly within the first 30 days of the original assigned assistant, based on your feedback.

Can Yateman help me build a remote-ready team?

Absolutely. Yateman International can support team-based staffing, whether you're scaling your support staff, building a customer service unit, or need ongoing administrative coverage.