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Customer Support
Grow with us as your service expands, we provide 1-100 agents...
At Yateman International, we provide exceptional customer support to enhance your business operations and foster strong relationships with your clients.
- Manage High Call Volumes: Efficiently handle a large number of incoming calls to ensure every customer feels valued.
- Email Support & Follow-Up: Provide prompt and professional responses to customer inquiries, ensuring all questions are addressed timely.
- Pre & Post-Sales Support: Guide customers through the entire sales process, ensuring they receive necessary information and assistance.
- Full Help Desk Service: Offer comprehensive technical and customer support to resolve issues efficiently.
- Message Handling: Manage customer communications across various channels, maintaining professionalism at all times.
- Order Processing: Accurately and efficiently process customer orders to enhance satisfaction.
- Virtual Receptionist: Answer calls, manage schedules, and greet visitors warmly.
- Outbound Calls/Sales: Make proactive outbound calls to nurture leads and generate sales.
- Upselling & Cross-Selling: Identify opportunities to increase revenue by recommending additional products or services.
- Market & Competitor Research: Gather valuable insights into market trends and competitor strategies.
Accurate, Detailed and meticulous...
Data Entry & Management
Our dedicated data entry and management services ensure that your business data is organized, accurate, and easily accessible.
- CRM Data Entry: Maintain accurate and up-to-date customer information in your CRM systems.
- eCommerce Data Entry: Process product information and manage inventory data seamlessly.
- Data Migration: Transfer data between systems efficiently and accurately.
- List Compilation: Build targeted email lists for effective marketing campaigns.
- Data Cleansing: Improve data quality by identifying and correcting errors in your database.
- Contact Research: Identify and verify contact information for leads and customers.
- Document Processing: Manage, organize, and prepare important documents.
- Spreadsheet Management: Create, manage, and analyze spreadsheets and reports.
- Website Data Entry: Keep your website information updated and accurate.
- Basic Data Analysis: Analyze simple datasets to identify trends and insights.
Personal Assistant
Organizing Life, one task at a time...
Simplify your life with our personal assistant services tailored to meet your individual needs.
- Personal Calendar Management: Organize and manage personal appointments and schedules.
- Travel Arrangements: Book flights, hotels, and other accommodations for your travels.
- Personal Errands: Handle errands such as picking up groceries or dry cleaning.
- Gift Procurement and Organization: Assist with gift buying and wrapping for special occasions.
- Correspondence Management: Manage personal emails and communications efficiently.
- Event Planning: Help plan and organize personal events to ensure a memorable experience.
Marketing Support
Engage, Inspire and Convert...
Elevate your brand with our comprehensive marketing support services designed for maximum impact.
- Proofreading & Editing: Ensure all marketing materials are error-free and polished.
- Social Media Management: Create, schedule, and analyze engaging social media content.
- Content Creation: Develop compelling blog posts, articles, and social media copy that attracts attention.
- Email Marketing: Create and manage effective email campaigns using platforms like Mailchimp.
- SEO Optimization: Optimize content for search engines to enhance visibility and reach.
- Website Content Updates: Regularly update website content to keep it fresh and accurate.
- Graphic Design: Utilize tools like Canva to create visually appealing marketing materials.
- Lead Generation: Assist in identifying and qualifying potential customers to boost sales.
- Market Research: Conduct research to inform your marketing strategy and decisions.
Recruitment and Placement Services
Your trusted partner...connecting talent with opportunity
Finding and securing the right talent is crucial for the success of any organization. At Yateman International, we offer comprehensive recruitment solutions that streamline your hiring process and connect you with qualified candidates tailored to meet your organization’s needs.
Thorough Screening and Evaluation: We meticulously assess each candidate to ensure they meet your specific requirements and align with your company culture. Our rigorous evaluation process includes both AI-driven and human assessments to provide you with top-tier candidates.
Efficient Job Sourcing: We actively source potential candidates through a variety of channels, including job boards, social media, and our extensive network, ensuring a diverse pool of talent.
Personalized Candidate Presentation: Clients are presented with 2 to 3 carefully selected candidates, allowing you to choose the best fit for your organization. We provide insights on each candidate’s strengths and qualifications to facilitate informed decision-making.
Flexible Recruitment Options: Choose from our flexible hiring arrangements to either engage candidates directly or utilize them as part of your team. This adaptability allows you to respond swiftly to your business’s changing needs.
Flat Fee Structure: We operate on a flat fee model, charging only one month’s salary of the selected candidate, which includes a 30-day free replacement guarantee. This transparency ensures there are no hidden costs.
30-Day Free Replacement Guarantee: Should the newly placed candidate not meet your expectations within the first 30 days, we’ll provide a suitable replacement at no additional charge, reinforcing our commitment to your satisfaction.