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Customer Support
Grow with us as your service expands, we provide 1-100 agents...
Grow with Us as Your Service Expands
At Yateman International, we provide exceptional customer support to enhance your business operations and foster strong relationships with your clients.
Key Roles and Offerings:
- Customer Service Representative: Acts as the first point of contact for clients, handling inquiries and resolving issues.
- Help Desk Technician: Offers technical support to customers, troubleshooting problems effectively.
- Client Success Manager: Works to ensure long-term customer satisfaction and retention.
Tasks Under Customer Support:
- Inbound and outbound customer inquiries via phone, email, and chat
- Order processing and post-sales support
- Complaint resolution and follow-up
- Technical assistance for product-related issues
- Managing customer accounts and profiles
- Feedback collection and analysis
- Reporting on customer support performance metrics
Accurate, Detailed and meticulous...
Data Entry & Management
Ensure Your Data is Accurate and Organized
Our dedicated data entry and management services keep your business information meticulously organized and easily accessible.
- CRM data entry and maintenance
- eCommerce data processing and inventory management
- Data migration between systems
- Data cleansing to improve quality
- List compilation for targeted marketing campaigns
- Document processing and organization
- Basic data analysis to identify trends and insights
Administrative Support
Organizing Life, one task at a time...
1. Administrative Support
Elevate Your Business Operations with Professional Administrative Assistance
Our administrative support services help streamline your daily tasks, ensuring efficiency and organization within your business.
Key Roles and Offerings:
- Executive Assistant: Manages schedules, correspondence, and communication across departments.
- Office Manager: Oversees administrative operations to keep your office running smoothly.
- Data Entry Clerk: Ensures accurate and efficient data entry and management.
- Project Coordinator: Assists in project management tasks and ensures timely completion.
Tasks Under Administrative Support:
- Calendar management and scheduling
- Document preparation and formatting
- Travel arrangements and itinerary planning
- Meeting coordination and note-taking
- Record maintenance and database management
- Research and information gathering
- Expense reporting and invoice processing
Marketing Support
Engage, Inspire and Convert...
Engage, Inspire, and Convert with Our Marketing Expertise
Elevate your brand with our comprehensive marketing support services designed to maximize your impact in the market.
Key Roles and Offerings:
- Marketing Coordinator: Manages marketing campaigns and ensures timely execution.
- Social Media Manager: Develops and manages social media strategies and content.
- SEO Specialist: Optimizes content for better search engine visibility.
Tasks Under Marketing Support:
- Content creation, proofreading, and editing for marketing materials
- Social media management, including scheduling and engagement
- Email marketing campaign development and management
- SEO optimization for website and blog content
- Graphic design for marketing collateral
- Market research and competitor analysis
Recruitment and Placement Services
Your trusted partner...connecting talent with opportunity
Your Trusted Partner in Talent Acquisition
Finding the right talent is crucial for success. Our recruitment services streamline your hiring process and connect you with qualified candidates.
Key Roles and Offerings:
- Recruitment Specialist: Manages the hiring process from start to finish.
- Talent Acquisition Manager: Oversees strategies for sourcing and placing candidates.
Key Offerings in Recruitment:
- Thorough screening and evaluation of candidates
- Efficient job sourcing across various platforms
- Personalized candidate presentations for selection
- Flexible recruitment options (direct hire or team integration)
- Transparency with a flat fee structure and 30-day replacement guarantee